Are you discreet?
Yes, very discreet. All orders sent in plain brown boxes or padded envelopes. No indication on outside of package to what is inside. We keep all our customer records confidential. We never sell our customer list. We do not send any unsolicited mail. You can add or delete your name from an e-mail list that we use to inform our customers about new products and special offers. You must ask for this service, you will not be added unless you request to be included.
Can I order by phone?
Yes! Just call Tel: +357 99 427457. Please have the details of your order ready. We recommend adding your items to your shopping cart and then print out the shopping cart page before calling us.
How will my order be shipped?
Your order will be sent first class recorded delivery by Akis Express in all cities of Cyprus to the agreed branch upon request C.O.D (cash on delivery) if you are in Cyprus. In Greece we send the parcels with ACS courier to the area of your choice and you pay cash as well.C.O.D method is used when have placed your order by phone or email.
For Cyprus Home Delivery or any other address Arrange by us (New York City Enterprises) extra charges will be charged after the amount agreed from both sides depending the transportation method that is used and the destination you have requested.
How long will it take for me to receive my order?
Goods that are in stock are dispatched the same day. If for any reason we are out of stock, we would expect to get your goods to you in about 7-10 days.
How can I pay for my order?
Only cash, same time when you pick up your order from Akis Express.
Who should I contact if I have questions?
Please call Tel.+357 99 427457 or send us an email with your question(s) to customer service at firstname.lastname@example.org 
Is VAT included in the prices?
Yes it is. What you see on the page is what you pay.
I did not like what I received, can I return it?
Yes, if it has not been 14 days since its shipment, its packaging has not been opened and the product is intact, you can return it and change it with a new product. However, you will be charged for the return.